Business Process Reengineering (BPR)

Reshaping operations to unlock efficiency and agility.

Transforming Operational Frameworks for High Performance and Resilience

In today’s dynamic business landscape, efficiency, agility, and adaptability are non-negotiable. Outdated processes, fragmented systems, and manual workflows can hinder your ability to grow, compete, and scale. Business Process Reengineering (BPR) is more than just operational improvement, it’s a strategic transformation that aligns processes with your business goals, boosts performance, and unlocks long-term value.

At S N Banerjea & Co., we partner with forward-thinking organisations to redesign core processes, implement intelligent automation, and build lean, scalable operations. Our BPR services are designed to deliver measurable outcomes: faster turnaround times, reduced costs, increased compliance, and enhanced customer experience. We combine deep financial domain knowledge with technology-led execution, ensuring each process we redesign works smarter and serves better.

Strategic BPR Services Tailored for Business Excellence

• Process Mapping & Operational Diagnostics We begin by analysing your current workflows and identifying redundancies, inefficiencies, and control gaps. Our detailed process mapping provides clarity, highlighting opportunities to optimise for efficiency, accountability, and compliance.
• Automation Implementation We integrate RPA (Robotic Process Automation), low-code platforms, and AI-assisted solutions to automate repetitive tasks across departments such as Finance, Procurement, HR, and Compliance. Our goal is to accelerate workflows, reduce manual effort, and improve data accuracy.
• Shared Services Centre (SSC) Design & Rollout We help centralise transactional operations into streamlined Shared Services Centres. This drives cost-efficiency, process standardisation, and stronger governance across geographies and business units.
• Internal Controls Design Our BPR initiatives are reinforced with strong control frameworks aligned with COSO principles, helping you reduce risks, ensure audit-readiness, and promote governance integrity.
• SOP Development We create detailed, actionable SOPs tailored to each process. These include clear roles and responsibilities, control checkpoints, escalation workflows, and quality standards, promoting consistency and enabling seamless onboarding.
• Workflow Optimisation We use advanced tools to visualise and optimise entire workflows, reducing bottlenecks and improving turnaround time. Each process is restructured to be customer-centric, scalable, and digitally enabled.

Critical Business Processes We Reengineer

• Procure-to-Pay (P2P) From purchase requisition to vendor payment, we streamline the entire procurement lifecycle, ensuring better vendor management, compliance with approval hierarchies, automated invoice matching, and reduced cycle time.
• Order-to-Cash (O2C) We improve cash flow by optimising sales order processing, credit risk management, invoice generation, collections, and dispute resolution. Our redesigned O2C cycles enable faster collections, reduced DSO, and improved customer satisfaction.
• Record-to-Report (R2R) We enhance financial reporting accuracy and efficiency by automating journal entries, standardising closing procedures, and improving reconciliation workflows. This enables timely and clean financial reporting with better analytics.
• Hire-to-Retire (H2R) We optimise HR processes from recruitment to exit, including onboarding, payroll integration, compliance tracking, performance management, and exit formalities — enabling a seamless employee experience and operational visibility.
• Accounting Manuals & SOPs We develop customised Accounting and Finance Manuals that establish policies, chart of accounts structures, internal control procedures, and financial reporting guidelines. These manuals ensure uniformity, audit-readiness, and compliance with applicable financial frameworks.
• Business KPIs & Critical Success Factors We help businesses define and track Key Performance Indicators (KPIs) and Critical Success Factors (CSFs) across finance, operations, and compliance functions. These metrics empower leadership with data-driven insights for timely decision-making and performance optimisation.
• Productivity Enhancement Through workflow redesign, automation, and performance benchmarking, we help organisations dramatically enhance employee productivity. This includes capacity analysis, optimal resource allocation, and cycle-time reduction for maximum operational throughput.
• Business Continuity Planning (BCP) We develop robust BCP frameworks to ensure operations remain uninterrupted during disruptions. This includes scenario analysis, critical resource identification, alternative workflows, and communication protocols — helping you stay resilient and responsive.
• Disaster Recovery Planning (DRP) We design and test comprehensive DRP strategies focused on IT infrastructure, data recovery, system restoration, and backup protocols. This safeguards business-critical functions and ensures minimal downtime during emergencies.
• Cybersecurity & Risk Mitigation We evaluate your digital ecosystem for vulnerabilities and establish enterprise-wide cybersecurity frameworks that align with global standards. Our services include risk assessment, access controls, encryption standards, and compliance with laws such as GDPR and India's DPDP Act.

At the heart of our Business Process Reengineering service is a commitment to Excellence, Integrity, and Client Success. We don't just optimise processes, we build resilient, tech-enabled, future-ready operations that grow with your business.

Ready to transform your business backbone? Let's engineer efficiency, together.